Have replies to incoming mail prepared as drafts in Outlook. The reply is written from the mail thread and waits in your Outlook. You read it, change it where needed and send it yourself.
The Agentic Part
An agent reads the mail thread behind an enquiry, writes the reply and saves it as a draft in Outlook. It picks up what has been discussed in the thread. The mail is sent by you: you approve the draft and send it.
Main Features
- The reply draft waits in your Outlook
- You send every reply yourself
- The draft draws on the mail thread
- You edit the draft like any other mail
- Works in your Microsoft 365, and your mailbox stays where it is
Use Cases
- Enquiries with long threads are in the inbox. A draft waits in Outlook for each one, and you read it and send it.
- A staff member answers a follow-up question about an older order. The draft picks up the thread, and the staff member checks it before sending.
What we build for you
- A text sample in your tone that the drafts follow
- Which mailboxes are taken into account
- For which mails a draft is created
- Who reads and sends the drafts
